HOME>FAQ's

Installation

 

 

1.1 How do I use the EasyConfig Wizard

1.2 How do I assign the IP Camera a Static IP Address

1.3 How do I locate my IP Camera on the intranet??

1.4 What is the difference between Simple Mode and Professional Mode?

1.5 What languages does your installation and EasyConfig software support?

 

Maintenance

 

 

2.1 What is my IP Camera’s default administrator username and password?

2.2 How do I change my IP camera administrator password?

2.3 What do I do if I forget my username and password for my IP Camera?

2.4 How do I login to my IP Camera’s Web GUI?

2.5 How do I upgrade the firmware using Microsoft Internet Explorer?

2.6 How do I export my IP Camera’s configuration settings?

2.7 How do I import my IP Camera’s configuration settings?

2.8 How do I rest my IP Camera to factory default settings?

 

Audio and Video

 

 

3.1 What is Flickless?

3.2 What is two-way audio and how do I use it?

3.3 What does the Brickcom Cube camera series’ privacy mask function disable?

 

Easy Link

 

 

4.1 What is EasyLink?

4.2 How do I configure EasyLink for my IP Camera?

 

EVENTS

 

 

5.1 What kind of events or triggers can my Brickcom IP Camera detect? What kind of actions can I configure my camera to take when an event is triggered?

5.2 Can I use my Brickcom IP Camera to monitor motion in multiple areas in the field of view?

5.3 Do Brickcom IP Cameras support pre-alarm buffer recording?

 

ACCESSING MY BRICKCOM IP CAMERA

 

 

6.1 How do I view my IP Camera via internet browsers other than Internet Explorer (IE)? Such as, Opera, Firefox, Safari, etc.

6.2 How do I view my IP camera across an Internet Gateway or firewall?

6.3 What media players can I use to view my IP Camera? Where can I download them from?

6.4 How do I use a media Player, such as VLC, to view my IP Camera?

6.5 How can I use my Smartphone to view my Brickcom IP Camera?

6.6 Can I view the video stream or get a snapshot from my IP Camera without logging into the camera’s web GUI or using an NVR?

 

NR-04A and NR-1604

 

 

7.1 What is the maximum storage capacity of the NR-04A and NR-1604?

7.2 Does the default package of the NR-04A or NR-1604 include a Hard Disk Drive?

7.3 Do the NR-04A and NR-1604 support Hot Swap, RAID, or S.M.A.R.T. for the HDDs?

7.4 What is the total bit rate supported for live view by the NR-04A and NR-1604?

7.5 Does the NR-04A/NR-1604 support the video-out feature?

7.6 How can I embed text to the recorded video from my IP camera using the Brickcom NR-04A or NR-1604?

7.7 What are the supported UPS for the NR-1604?

 

MEMORY CARD LOCAL STORAGE

 

 

8.1 When I record a video clip from my Brickcom IP Camera and save it to the local SD/SDHC/Micro SD card or PC-NVR, what file format is the video clip file saved as? Does it include a Digital Watermark? If yes, do you provide the authentication software to prove the data integrity? Which standard are you compatible with?

8.2 When I take a snapshot from my Brickcom IP Camera and save it to the local SD/SDHC/Micro SD card or PC-NVR, what file format is the snapshot file saved as? Does it include a Digital Watermark? If yes, do you provide the authentication software to prove the data integrity? Which standard are you compatible with?

8.3 Do Brickcom IP Cameras support “Hot Swap” for the SD/SDHC/Micro-SD card?

 

Miscellaneous

 

 

9.1 What is the difference between the Economy and Professional versions of a Brickcom camera?

9.2 Do you ship lens with the camera? What type of lenses do you have available?

9.3 What is the resolution of the “Analog Video Out” interface on Brickcom IP Cameras?